FAQs

Frequently Asked Questions (FAQs)

Orders & Shipping
Q: Do you ship internationally?
A: Yes, we offer worldwide shipping.

Q: What currency are your prices in?
A: All prices on our site are in US Dollars (USD).

Q: How long will my order take to arrive?
A: Delivery times vary by location. An estimated delivery date will be provided at checkout, and a tracking number will be sent once your order ships.

Q: Are there any additional fees for international orders?
A: Customers are responsible for all customs duties, import taxes, and fees required by their country. These are not included in the product or shipping cost.

Returns & Refunds?
Q: What is your return policy?
A: We accept returns of unworn items in original packaging within 30 days of delivery. Please contact us to initiate a return. The customer covers return shipping costs unless the return is due to our error.

Q: How long does a refund take?
A: Refunds are processed to the original payment method after we receive the return. Please allow time for the refund to post to your account.

Product & Support
Q: How can I contact customer service?
A: For any questions, please email us at:
[email protected]

Q: Where can I find your full Terms of Service?
A: You can find our complete Terms of Service on our website at https://keenfootwaers.com.